JewelryShuk has built an impeccable reputation based on taking care of both our buyers and sellers. Not only will we authenticate that what you bought is as advertised, we will provide both you and the seller with the reasons why we could not authenticate it if this is the case, allowing you to renegotiate the price or cancel your order for a full refund.
We also offer a full refund if you are not completely satisfied within 14 days of receiving your item.
The team of experts at JewelryShuk has been authenticating and appraising jewelry for over 30 years.
JewelryShuk accepts bank transfers, Paypal and all major credit cards.
After purchasing your item, the seller is notified, and has five days to deliver the jewelry to JewelryShuk. It takes us 2 – 4 business days to authenticate the item, and then up to 5 business days for the item to be shipped to you. You can expect delivery in 10 – 14 days from the time you make your purchase.
Unfortunately, as this is an online marketing place, and for security concerns, you are unable to see the item in person before buying it. Our 14-day money back guarantee makes it convenient to shop from the comfort of your home or office.
You can communicate anonymously with the seller by filling out the “message the seller” form on each item page. Our terms of service allow you to only contact the seller only through our site. JewelryShuk does not allow making any transactions with buyers or sellers outside of our secured platform since doing so could leave you highly vulnerable to fraud.
Prices on JewelryShuk are set by the seller. If you would like to offer a lower price, you can do so by using the Message the Seller feature on the product page, and make an offer.
Yes, every item is fully insured against loss or theft during shipment.
JewelryShuk offers a full refund, less the shipping & handling fee, within 7 days of you receiving the item, provided that our gemologist confirms that the item, including paperwork and boxes that you may have received, are still in the same condition you received them in when received by JewelryShuk.
JewelryShuk protects buyers through our authentication process, ensuring that the item you are buying is as advertised and, most importantly, authentic. That’s peace of mind which you won’t find elsewhere.
One of the benefits to using JewelryShuk is the protection we offer through our authentication process. If the item is found to be not as described, we will notify both you and the seller of the discrepancies between the description and the actual item. At that point, the buyer can either negotiate a price based on our assessment or cancel your order for a full refund, including all shipping and handling fees.
JewelryShuk pledges authenticity and each item with us is covered with a money-back guarantee. In a rare scenario, if you feel an item is inauthentic, you may return the item and claim a 100% refund, including all shipping fees. Please contact us, or email (firstname.lastname@example.org) to resolve it promptly.